by Shashank Nigam | May 26th, 2008
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This is a narrative based on the traveler experiences I’ve read on internet forums and blogs, as well as personal experiences. Names of people and airlines have been changed. Hope you enjoy reading it.
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It was John’s parents 50th wedding anniversary and he had meticulously planned a surprise bash for them in their London family home. The last step was to book the flights for his two year old son, Tim, his wife, Lucy and himself, from Toronto to London. This seemed simple enough with expedia.com.
Within seconds, the search results showed over ten pages of results, with prices differing by less than $10 in some cases. He ruled out the cheapest options, Air India and SAS, based on the poor experiences of his friends who had flown these airlines before. He was debating between British Airways and United Airlines. Though he was a member of both their frequent flyer programs, it didn’t make much difference to him as they were equally difficult to redeem miles from and had similar benefits. He had flown United before and didn’t quite enjoy the experience. He finally decided to go ahead with the British Airways flight, via New York.
