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	<title>Comments on: Perfect storm: JetBlue versus Southwest on Twitter &#8211; real incident</title>
	<atom:link href="http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/feed/" rel="self" type="application/rss+xml" />
	<link>http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/</link>
	<description>Helping airlines &#38; airports engage travelers, profitably</description>
	<lastBuildDate>Sun, 22 Jan 2012 21:33:57 +0000</lastBuildDate>
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		<title>By: KraukoBlog &#8211; The news players improving the experience during the travel &#171; KraukoBlog</title>
		<link>http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/comment-page-1/#comment-4866</link>
		<dc:creator>KraukoBlog &#8211; The news players improving the experience during the travel &#171; KraukoBlog</dc:creator>
		<pubDate>Sun, 03 Apr 2011 08:12:09 +0000</pubDate>
		<guid isPermaLink="false">http://simpliflying.com/?p=1073#comment-4866</guid>
		<description>[...] Southwest Airlines equally performs with its 1 million of followers (@SouthwestAir). The conversations from the Twitter account speak of itself. I also recommend you to read this excellent example from SimplyFlying’s blog: JetBlue versus Southwest on Twitter – real incident. [...]</description>
		<content:encoded><![CDATA[<p>[...] Southwest Airlines equally performs with its 1 million of followers (@SouthwestAir). The conversations from the Twitter account speak of itself. I also recommend you to read this excellent example from SimplyFlying’s blog: JetBlue versus Southwest on Twitter – real incident. [...]</p>
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		<title>By: Social Media Doesn&#8217;t Solve Policy Problems &#124; SociaLens Blog</title>
		<link>http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/comment-page-1/#comment-4666</link>
		<dc:creator>Social Media Doesn&#8217;t Solve Policy Problems &#124; SociaLens Blog</dc:creator>
		<pubDate>Tue, 25 Jan 2011 13:59:17 +0000</pubDate>
		<guid isPermaLink="false">http://simpliflying.com/?p=1073#comment-4666</guid>
		<description>[...] has an active twitter account, too, with one million of their own followers. The company has a good track record on the microblogging service and often appears in blogs as a model for business engagement with [...]</description>
		<content:encoded><![CDATA[<p>[...] has an active twitter account, too, with one million of their own followers. The company has a good track record on the microblogging service and often appears in blogs as a model for business engagement with [...]</p>
]]></content:encoded>
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		<title>By: Use Social Video to Build Customer Relationship &#171; Social Video CEO</title>
		<link>http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/comment-page-1/#comment-4575</link>
		<dc:creator>Use Social Video to Build Customer Relationship &#171; Social Video CEO</dc:creator>
		<pubDate>Thu, 09 Dec 2010 22:58:53 +0000</pubDate>
		<guid isPermaLink="false">http://simpliflying.com/?p=1073#comment-4575</guid>
		<description>[...] How can you build stronger relationships with your customers? If you don’t, your competitor will, as when Southwest Airlines tweeted flight information to a JetBlue customer complaining about his delayed fl.... [...]</description>
		<content:encoded><![CDATA[<p>[...] How can you build stronger relationships with your customers? If you don’t, your competitor will, as when Southwest Airlines tweeted flight information to a JetBlue customer complaining about his delayed fl&#8230;. [...]</p>
]]></content:encoded>
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		<title>By: The news players improving the experience during the travel</title>
		<link>http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/comment-page-1/#comment-3922</link>
		<dc:creator>The news players improving the experience during the travel</dc:creator>
		<pubDate>Tue, 11 May 2010 18:46:36 +0000</pubDate>
		<guid isPermaLink="false">http://simpliflying.com/?p=1073#comment-3922</guid>
		<description>[...] Southwest Airlines equally performs with its 1 million of followers (@SouthwestAir). The conversations from the Twitter account speak of itself. I also recommend you to read this excellent example from SimplyFlying’s blog: JetBlue versus Southwest on Twitter – real incident. [...]</description>
		<content:encoded><![CDATA[<p>[...] Southwest Airlines equally performs with its 1 million of followers (@SouthwestAir). The conversations from the Twitter account speak of itself. I also recommend you to read this excellent example from SimplyFlying’s blog: JetBlue versus Southwest on Twitter – real incident. [...]</p>
]]></content:encoded>
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		<title>By: Les nouveaux acteurs du « pendant le voyage » &#171; KraukoBlog</title>
		<link>http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/comment-page-1/#comment-3573</link>
		<dc:creator>Les nouveaux acteurs du « pendant le voyage » &#171; KraukoBlog</dc:creator>
		<pubDate>Mon, 01 Mar 2010 09:16:58 +0000</pubDate>
		<guid isPermaLink="false">http://simpliflying.com/?p=1073#comment-3573</guid>
		<description>[...] sur le compte Twitter parlent d’elles mêmes, je vous recommande aussi cet excellent exemple : JetBlue versus Southwest on Twitter – real incident, sur le blog de [...]</description>
		<content:encoded><![CDATA[<p>[...] sur le compte Twitter parlent d’elles mêmes, je vous recommande aussi cet excellent exemple : JetBlue versus Southwest on Twitter – real incident, sur le blog de [...]</p>
]]></content:encoded>
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		<title>By: SociaLens &#8211; Social Media Doesn&#8217;t Solve Policy Problems</title>
		<link>http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/comment-page-1/#comment-3511</link>
		<dc:creator>SociaLens &#8211; Social Media Doesn&#8217;t Solve Policy Problems</dc:creator>
		<pubDate>Sun, 14 Feb 2010 07:57:48 +0000</pubDate>
		<guid isPermaLink="false">http://simpliflying.com/?p=1073#comment-3511</guid>
		<description>[...] has an active twitter account, too, with one million of their own followers. The company has a good track record on the microblogging service and often appears in blogs as a model for business engagement with [...]</description>
		<content:encoded><![CDATA[<p>[...] has an active twitter account, too, with one million of their own followers. The company has a good track record on the microblogging service and often appears in blogs as a model for business engagement with [...]</p>
]]></content:encoded>
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		<title>By: How organisations can use Twitter - some ideas &#124; FreshNetworks Blog</title>
		<link>http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/comment-page-1/#comment-2259</link>
		<dc:creator>How organisations can use Twitter - some ideas &#124; FreshNetworks Blog</dc:creator>
		<pubDate>Sat, 06 Jun 2009 21:03:58 +0000</pubDate>
		<guid isPermaLink="false">http://simpliflying.com/?p=1073#comment-2259</guid>
		<description>[...] Perfect storm: JetBlue versus Southwest on Twitter - real incident (simpliflying.com) [...]</description>
		<content:encoded><![CDATA[<p>[...] Perfect storm: JetBlue versus Southwest on Twitter &#8211; real incident (simpliflying.com) [...]</p>
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		<title>By: Miet &#38; Griet: zijn social media interessant voor adverteerders &#171; Lacquemant</title>
		<link>http://simpliflying.com/2009/perfect-storm-jetblue-versus-southwest-on-twitter-real-incident/comment-page-1/#comment-2223</link>
		<dc:creator>Miet &#38; Griet: zijn social media interessant voor adverteerders &#171; Lacquemant</dc:creator>
		<pubDate>Fri, 05 Jun 2009 14:21:12 +0000</pubDate>
		<guid isPermaLink="false">http://simpliflying.com/?p=1073#comment-2223</guid>
		<description>[...] AdNerds stelden enkele cases voor van acties waarbij het goed en fout liep. Een infuential blogger die klaagde over een JetBlue Airways, Domino&#8217;s Pizza die het slachtoffer werd van enkele boertige ondertussen ex-medewerkers en [...]</description>
		<content:encoded><![CDATA[<p>[...] AdNerds stelden enkele cases voor van acties waarbij het goed en fout liep. Een infuential blogger die klaagde over een JetBlue Airways, Domino&#8217;s Pizza die het slachtoffer werd van enkele boertige ondertussen ex-medewerkers en [...]</p>
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