Comments on: Turkish Airlines – The atypical Middle Eastern airline brand. CEO Dr Temel Kotil outlines global dreams in interview

By: » The essence of SimpliFlying: aviation, branding, travel, airlines and social media (Plus: What’s new in 2010) - SimpliFlying || Aviation :: Branding :: Technology || Airline marketing, airline brand management, social media, Web 2.0

Mon, 04 Jan 2010 05:09:55 +0000

[...] Video interviews with senior airline and branding executives, like that with Dr Temel Kotil, CEO of Turkish Airlines. And more interviews with those working in the marketing trenches, like [...]

By: thedailyreviewer

thedailyreviewer — Mon, 17 Aug 2009 07:35:00 +0000

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By: teddaily

teddaily — Mon, 17 Aug 2009 00:35:00 +0000

By: » Turkish Airlines – The atypical Middle Eastern airline brand … | armeniatoday

Thu, 13 Aug 2009 20:24:28 +0000

[...] is the original: » Turkish Airlines – The atypical Middle Eastern airline brand … Share and [...]

By: rajibborah

rajibborah — Thu, 13 Aug 2009 15:21:31 +0000

I rate Turkish Airlines amongst my worst experiences - Ever.
Only Air Astana was blatantly more terrible.

My luggage was delivered* 6 days late, and the bag was completely damaged. (delivered is a wrong verb to use as I had to personally travel 60 kilometers to collect it from the airport)

And while this incident happened 9 months ago, I am yet to receive compensation for the same because of some stupid red-tapism at their end or the other (cannot do a direct account deposit/ require approval from Istanbul/ etc).

(They are compensating me for 4 days of delay against the 6 days of actual delay, and 100 Euros for a jumbo sized Samsonite bag)

And in between I had to make 30 phone calls (apparently customer support in India cannot make international calls) and 3 trips to TA offices in Delhi, London and Amsterdam - wow. I wonder why I am even putting so much effort for a pittance of a compensation. I might as well sue them in a consumer rights court for the damage, delay, harassment and mockery of the entire episode.