Comments on: Learning from the best airlines on social media: SimpliFlying launches six airline case studies

By: 5 lecciones de Social Media desde los aires | Conectados

5 lecciones de Social Media desde los aires | Conectados — Fri, 25 Feb 2011 15:36:27 +0000

[...] total con el usuario: la aerolínea JetBlue utiliza esta premisa para conectarse con sus clientes. Se trata de establecer canales en Twitter o [...]

By: La veille de la semaine | Just Flying

La veille de la semaine | Just Flying — Fri, 22 Oct 2010 16:07:47 +0000

[...] The heady growth of social media has brought its own advantages and ills. While platforms such as Facebook, Twitter, blogs and wikis offer unprecedented levels of engagement and information sharing with customers, there are perils as well. For instance, a clear line has to be drawn between what is “too little” and “too much”. This is not always an easy task. Our case studies will show why and much more! via simpliflying.com [...]

By: airceo.com

airceo.com — Wed, 20 Oct 2010 20:43:28 +0000

As always, a great post with great info on SM+airlines from @SimpliFlying

By: Shashank Nigam

Shashank Nigam — Sat, 16 Oct 2010 22:46:06 +0000

Very good question. I think begins with the insecurity of making mistakes

online. They're not used to having a conversation as much as broadcasting.

If you see an Emirates poster and disagree with it, today you can't really

share your opinion with them. But with social media you can. Therein lies

the fear.

By: Bhanuprakash

Bhanuprakash — Sat, 16 Oct 2010 11:52:34 +0000

Thanks Shashank! for the compiled report. I was working on a pitch presentation for Emirates. It seems they were very resistant to try many things using social media. However, being a classy airline service provider, sometimes its difficult to understand the customer to why they don't want to indulge into social media aggressively. Is that the insecurity of getting loopholes out of the graveyard or something else?

By: » Think an airline has a great social media strategy? Nominate them now for the SimpliFlying-Airline Business Social Media Awards - SimpliFlying || Aviation :: Branding :: Technology || Airline marketing, airline brand management, social media, Web

Sun, 12 Sep 2010 05:50:36 +0000

[...] great progress in engaging their customers through social media these days, as we highlighted in our six airline case studies published last month. Now, it’s time to recognize the best airlines in social [...]

By: Social Media : Learning from the best airlines | Social Media for Hotels

Social Media : Learning from the best airlines | Social Media for Hotels — Tue, 27 Jul 2010 11:40:27 +0000

[...] July 27, 2010 by meillon Hotelmarketing.com just pointed out to the following case studies of Simplyflying about social media as applied by some airlines. Worth having a look. Although I could not read out [...]