I delivered a speech today at the Airline Retail Conference 2012 in Singapore, around the topic of driving revenues and engaging customers using the latest in-flight entertainment and connectivity technologies. The focus was around leveraging three key shifts:
- Gadgets in-flight – personal and those supplied by the airlines
- The connected traveler – and how to drive engagement and revenue
- Learning from other retail models – in this case Kuala Lumpur International Airport and Tesco in Korea
Sharing here my Prezi presentation. The recorded video will be available soon too, so please do check back!
The future of in-flight enternainment and technology on Prezi
(Photo Credit: Sergio Mello, Satisfly)