Consulting / MasterClasses / Speaking / Partners / Products

Simpliflying is changing the way airlines do business. We help airlines engage customers better and boost profitability. With over 25 airlines and airports, across 5 continents, we know what works.

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Consulting

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Our strategy consulting expertise lies in helping our clients develop strategies that are keenly attuned to the new dynamics of engaging today’s Connected Traveler profitably. We’ve helped our clients develop innovative ways – including a couple of World’s Firsts – to drive business objectives.

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MasterClasses

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SimpliFlying MasterClasses are training modules tailored to your needs. Whether you’re a beginner or an advanced practitioner looking to drive specific business goals, we offer hands-on, case-study intensive courses that your airline or airport will find indispensable.

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Speaking

Our consultants are globally sought-after for delivering keynotes and appearing on panels that help the aviation industry understand and embrace the new dynamics fueling an evolutionary genre of marketing, service, and influence.

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Partners

From scalable social customer service solutions, to advanced analytics software that helps you monitor your social presence while benchmarking yourself against competition, we partner with the best in the industry.

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Products

Apart from partnering with great solution-providers, SimpliFlying offers its proprietary ROI Dashboards for airlines to measure the success of their social campaigns as well as Benchmarking Reports in partnership with airlinetrends.com.

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Testimonials

Our Clients

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Editor’s note: The response time earlier stated for US Airways is incorrect. We sincerely apologize for the error.

Where do you stand in the crowd?

Did you know that, according to Eezeer, of the 191 airlines on Twitter, less than 90 tweet actively? And of those, 29 airlines provide 80% of all the tweets. Where do you stand in this spectrum of airlines that have embraced social media? And what can you do to stay ahead of competition?

To address these issues, we are launching our Social Media Benchmarking MasterClass for Airlines this week. This MasterClass is a tailored training initiative to help airlines with at least 10,000 fans on Facebook or Twitter to assess how well they are driving business goals through social media. This comes on the heels of the launch of SimpliFlying’s MasterClass: Crisis Management for the Connected Traveler just last week.

Staying ahead of competition

In the New Traveler Lifecycle we had previously developed at SimpliFlying, there are four stages that a connected traveler goes through: he dreams of a trip, plans, books and finally travels on his trip. Airlines are competing to engage the connected traveler at every possible stage because at each stage, he can influence his friends by sharing information on his social networks, thereby amplifying the potential contribution to an airline’s bottom line. As such, it is important to benchmark against the industry and compete in the right spaces.

In the two-day Social Media Benchmarking MasterClass, airline marketing executives get acquainted with over 50 case studies from around the world, delve into multiple social media tools to assess their own performance and evaluate their performance by determining business goals.

If your airline has been on social media for at least six months and you are unsure  whether it is propelling the brand forward or how to measure key business goals, download the brochure here or contact us to find out more at masterclass@simpliflying.com


Li Guen

Li Guen

Li Guen heads the communications and marketing functions at SimpliFlying where she drives corporate branding efforts and industry research initiatives. A PR enthusiast, Li Guen returned to SimpliFlying after a stint with Weber Shandwick working with clients including Rolls-Royce, Changi Airport Group and P&G. In her free time, Li Guen likes trekking mountains in Asia. You can tweet her at @SimpliGuen or email her at guen@simpliflying.com.
Li Guen

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