In this guide, learn about 6 types of crises airlines must prepare for in this age of social media.
Case studies include Brussels Airport bomb attack (2016), Cathay Pacific CX884 diversion (2015), AirAsia Indonesia QZ8501 crash (2014) and more.
Each airline crisis type is accompanied by a recent real-world case study:
Each event is assessed in terms of how it had been managed, how the public had reacted and the impact on both the airline and industry.
To help airline executives become better prepared for crises, SimpliFlying has prepared a unique curriculum comprising over 20 case studies, high-level discussions and interactive simulation exercises.
Find out how we can customise to your airline’s specific needs. Please contact us at firstname.lastname@example.org or check out SimpliFlying Training page www.simpliflying.com/training/