Consulting / MasterClasses / Speaking / Partners / Products

Simpliflying is changing the way airlines do business. We help airlines engage customers better and boost profitability. With over 25 airlines and airports, across 5 continents, we know what works.

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Consulting

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Our strategy consulting expertise lies in helping our clients develop strategies that are keenly attuned to the new dynamics of engaging today’s Connected Traveler profitably. We’ve helped our clients develop innovative ways – including a couple of World’s Firsts – to drive business objectives.

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MasterClasses

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SimpliFlying MasterClasses are training modules tailored to your needs. Whether you’re a beginner or an advanced practitioner looking to drive specific business goals, we offer hands-on, case-study intensive courses that your airline or airport will find indispensable.

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Speaking

Our consultants are globally sought-after for delivering keynotes and appearing on panels that help the aviation industry understand and embrace the new dynamics fueling an evolutionary genre of marketing, service, and influence.

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Partners

From scalable social customer service solutions, to advanced analytics software that helps you monitor your social presence while benchmarking yourself against competition, we partner with the best in the industry.

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Products

Apart from partnering with great solution-providers, SimpliFlying offers its proprietary ROI Dashboards for airlines to measure the success of their social campaigns as well as Benchmarking Reports in partnership with airlinetrends.com.

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Testimonials

Our Clients

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Shubhodeep Pal

Shubhodeep Pal

Head of Operations and Innnovation at SimpliFlying
Shubhodeep Pal is the Head of Operations and Innovation at SimpliFlying and has been leading Product Development, Marketing and Business Development since December 2010 from the headquarters in Singapore. His writings have appeared extensively on SimpliFlying as well as revered industry outlets such as Tnooz, Airlinetrends and Loyalty360. He has considerable experience working in the social media sphere, having also conducted a workshop at the Ministry of Home Affairs, Singapore. He has written an introductory e-book for social media newbies and has previously interned at the Economist Intelligence Unit (EIU) as well. His wide range of interests include startups, programming, economics, geopolitics, film-direction/criticism and literature. His first collection of poems, Interruptions was released in 2009. He can be reached at shubhodeep@simpliflying.com.
Shubhodeep Pal

[Free Report] The State of Airport Marketing: 7 Key Trends & Case-Studies

[Free Report] The State of Airport Marketing: 7 Key Trends & Case-Studies

After publishing a hugely successful State of Airline Marketing Report last month, which was downloaded over 1000 times, we’re back with another free report, this time aimed at the good folks leading marketing at airports!  Airport marketing is finally waking up to the immense opportunities in the age of the connected traveller. Airports are not …. continue reading →

The June 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from Etihad, Virgin America, Lufthansa & more!

The June 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from Etihad, Virgin America, Lufthansa & more!

Last month, we published a free report on the State of Airline Marketing in 2013, which postulates 8 key trends (along with accompanying case-studies) that define the transformed face of airline marketing today. Trends range from Social Loyalty to Crowdsourcing to Experiential Marketing. It received a humongous response and has been downloaded over 1000 times …. continue reading →

Rick Blatstein, visionary founder of OTG, is the SimpliFlying Hero for May 2013 in recognition of OTG’s innovative work with airports

Rick Blatstein, visionary founder of OTG, is the SimpliFlying Hero for May 2013 in recognition of OTG’s innovative work with airports

Note: Rick Blatstein’s foresight into consumer trends and its ability to deliver innovative concepts has led to OTG partnerships with leading airlines such as Delta and JetBlue. More recently, OTG Management has opened its second ICRAVE designed ‘MinniBar‘ at Minneapolis-St Paul International Airport. Design inspired by Minnesota as the land of 10,000 lakes, the space is …. continue reading →

The May 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from Emirates, Singapore Airlines, Qantas, Finnair and more!

The May 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from Emirates, Singapore Airlines, Qantas, Finnair and more!

Last week we published a free report on the State of Airline Marketing in 2013, which postulates 8 key trends (along with accompanying case-studies) that define the transformed face of airline marketing today. Trends range from Social Loyalty to Crowdsourcing to Experiential Marketing. If you haven’t downloaded it yet, you can do so right away …. continue reading →

[Free Report] The State of Airline Marketing 2013: 8 Key Trends and Case Studies

[Free Report] The State of Airline Marketing 2013: 8 Key Trends and Case Studies

Airline marketing is in its most exciting phase ever. It is being transformed, re-moulded and re-fashioned to suit the changing behaviour, habits, desires and needs of the modern, connected travellers. In addition, airline marketing today is also increasingly aware of modern technologies influenced primarily by the proliferation of the internet and smartphones — such as …. continue reading →

The April 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from American Airlines, AirAsia, Virgin Atlantic, Air France and more!

The April 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from American Airlines, AirAsia, Virgin Atlantic, Air France and more!

Even as you draw yourself out of the heady buzz of April Fools’ initiatives – funny, quirky, bizarre and heart-warming, it’s time once more to bring you the finest airline marketing campaigns for the month gone by. This month’s benchmark report has 15 new case-studies that airline marketers will not want to miss. The Monthly Airline …. continue reading →

For being the driving force behind Air New Zealand’s quirky brand, Jo Brothers is the SimpliFlying Hero for March 2013

For being the driving force behind Air New Zealand’s quirky brand, Jo Brothers is the SimpliFlying Hero for March 2013

Note: Air New Zealand is an old-hand at driving buzz on social media. It has gained much love and popularity for its quirky safety videos, its mascot (remember Rico?), and innovative customer engagement campaigns. Everyone agrees that one of the major reasons behind Air New Zealand’s tremendous brand appeal is its highly-engaging online presence. Hence, despite …. continue reading →

[Presentation] A Statistical Analysis of the Social Media Impact of the American Airlines – US Airways Merger

[Presentation] A Statistical Analysis of the Social Media Impact of the American Airlines – US Airways Merger

Editor’s Note: Here’s another guest post by Peter Claridge of Unmetric, an exclusive aviation partner of SimpliFlying. Unmetric is a social media benchmarking company that helps brands analyse how well they’re doing on social media by including in-depth insights into numerous metrics as well as information on what kind of content “works” and how competitors are faring. Among …. continue reading →

The March 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from JetBlue, Etihad, Delta, Qantas & more!

The March 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from JetBlue, Etihad, Delta, Qantas & more!

The month gone by is a marketer’s delight. Valentine’s Day is arguably the most globally recognisable day for “expressing love” – and airlines were rather keen, as always, to cash in on the feel-good factor this year.  This month’s benchmark report has 15 new case-studies that airline marketers will love (pun intended). The Monthly Airline …. continue reading →

The February 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from American Airlines, Vueling, Turkish Airlines, AirAsia & more!

The February 2013 Edition of the Airline Marketing Benchmark Report has 15 fresh case-studies from American Airlines, Vueling, Turkish Airlines, AirAsia & more!

I bring good tidings to you on this Valentine’s Day. It’s that time of the month again, and we’re back with 15 new case-studies that airline marketers will love. If there’s one indispensable marketing resource you fall in love with today, we’re pretty sure it’ll be our Monthly Benchmark Reports. What’s special about them? Read …. continue reading →

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