Earlier in September, we had released our annual report Airline Social Media Outlook 2017 — that shared trends and insights into airline executives’ plans and attitudes towards social media [...]
On the 7th of September 2016, SimpliFlying held its annual Airline Marketing Innovation Lab and Awards at the Business Design Centre in London. The SimpliFlying Lab is designed to enable airline [...]
Outlook Report 2017 revealed 5 key insights about future and the present of airline social media strategy. In this article, we will look at some additional insights that were provided by the [...]
The rise of dedicated teams and social customer service. In 2017, social customer service will be the top focus for airlines. As a result, airlines have already started adopting a dedicated team [...]
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SimpliFlying surveyed 113 airline and aviation firms on the future of social media. Watch a video summary of the findings.