"[Working with SimpliFlying] has expanded our minds, opened our eyes and showed us what to do in concrete, practical, and tangible terms. We see the benefits not only to ourselves but to our members as well." - 
"SimpliFlying has a great balance - providing strategic insights and directions while maintaining a down-to-earth attitude in guiding LAN in strategy implementation. Justifying our investment to senior management was not difficult." - 
"The SimpliFlying MasterClass was a combination of trends and insights from the industry, as well as tailor-made topics designed to help Lufthansa progress to the next level of customer engagement. By having every management level participate, Lufthansa achieved great results in regards to 'social status' and loyalty, which was one of the key topics." - 
"At Estonian Air, we always look for partners who can bring innovation and good ideas, with the ability to execute. With Simpliflying, we get exactly that." - 
Consulting
“Knowledge, foresight, leadership – SimpliFlying has the abilities to help an airline score.”
Engagements that translate to long-term success
SimpliFlying advises global airlines and airports in customer engagement strategies that are mapped to long-term business goals. We also work with our clients to help them build internal support, train and develop assets for effective execution and drive sustainable results. We have worked with over 25 airlines and airports to help build pro
Thought-leadership and Research
SimpliFlying works with leading research partners as well as conducts proprietary research to tap new insights into the field of customer engagement for airlines and airports. We apply our understanding of industry forces as well as social media to develop customer engagement frameworks that guide the industry in optimising revenue, customer loyalty and company branding.
Our Expertise
- Driving Engagement
- Driving Revenue
- Driving Customer Service
- Attaining Customer Loyalty
- Crisis Management for the Connected Traveler
- Route Launches and PR
Write to engage@simpliflying.com to learn more.
