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	<title>SimpliFlying &#187; 2009</title>
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	<link>http://simpliflying.com</link>
	<description>Helping airlines &#38; airports engage travelers, profitably</description>
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		<title>Airline industry and branding outlook for 2009: Experts speak</title>
		<link>http://simpliflying.com/2009/airline-industry-and-branding-outlook-for-2009-experts-speak/</link>
		<comments>http://simpliflying.com/2009/airline-industry-and-branding-outlook-for-2009-experts-speak/#comments</comments>
		<pubDate>Mon, 05 Jan 2009 09:43:24 +0000</pubDate>
		<dc:creator>Shashank Nigam</dc:creator>
				<category><![CDATA[Commentary]]></category>
		<category><![CDATA[Interviews]]></category>
		<category><![CDATA[2009]]></category>
		<category><![CDATA[Jet Airways]]></category>
		<category><![CDATA[Lippincott]]></category>
		<category><![CDATA[Lisa Markovic]]></category>

		<guid isPermaLink="false">http://simpliflying.com/?p=853</guid>
		<description><![CDATA[Image via Wikipedia Over the past few months, I&#8217;ve had a chance to interact with some of the brighest minds of the airline industry as well as key brand leaders. Though these were all individual interviews, there was a common question in all of them &#8211; &#8220;What&#8217;re your thoughts about airlines and branding in 2009&#8243;. [...]]]></description>
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<dt class="wp-caption-dt"><a href="http://en.wikipedia.org/wiki/Image:NoFX_s%26m_airlines.jpg"><img title="S&amp;M Airlines album cover" src="http://upload.wikimedia.org/wikipedia/en/thumb/f/f6/NoFX_s%26m_airlines.jpg/202px-NoFX_s%26m_airlines.jpg" alt="S&amp;M Airlines album cover" height="201" width="202"></a></dt>
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<p>Over the past few months, I&#8217;ve had a chance to interact with some of the brighest minds of the airline industry as well as key brand leaders. Though these were all individual interviews, there was a common question in all of them &#8211; &#8220;What&#8217;re your thoughts about airlines and branding in 2009&#8243;.</p>
<p>I&#8217;ve now compiled them in the video below and you can hear the expert views of Lisa Markovic &#8211; VP of Sales &amp; Marketing at Jet Airways, Joe Crump &#8211; VP of Strategic Planning at Razorfish, Rodney Abbot and Randall Stone &#8211; Senior Partners at Lippincott.</p>
<p>Their predictions?</p>
<h2>Fewer airlines at the end of 2009</h2>
<p>Lisa&nbsp; of Jet Airways feels that this is probably the most difficult of recessions for the airline industry. She believes that the year ahead will see a number of consolidations in the industry, and generally the larger airlines will emerge as dominant players globally.</p>
<h2>Focus on customer service and the brand</h2>
<p>Rodney from Lippincott believes that the fewer airlines that survive will have to focus on the brand experience, because customers will be extremely picky about choosing a carrier that provides the best value. This way, not only will they retain existing customers, but also attract others disgruntled with the competition.</p>
<h2>Mobility &#8211; in-flight wifi will be a hidden opportunity</h2>
<p>Joe from Razorfish is looking forward to surfing the internet on-board airlines and is curious to see what opportunities arise from this developement. Moreover, he believes that &#8220;transactions&#8221; and &#8220;advertisements&#8221; will become much more seamless than they are right now.</p>
<p>Without any further revelations, I&#8217;ll let you enjoy the video yourself<em>! I have to admit that two of these interviews have not been released on the site yet, so here&#8217;s a sneak preview for you!</em></p>
<p style="text-align: center;"><embed id="VideoPlayback" src="http://video.google.com/googleplayer.swf?docid=-6043355876331991938&amp;hl=en&amp;fs=true" style="width: 400px; height: 326px;" allowfullscreen="true" allowscriptaccess="always" type="application/x-shockwave-flash"></embed> </p>
<p><span style="color: rgb(0, 128, 0);">Lisa sums her love for the airline industry the best, &#8220;it&#8217;s the dynamics, never a dull moment, always new challenges and I clearly don&#8217;t see any of that changing in the future.&#8221; That&#8217;s the reason I&#8217;m in love with the industry as well! Always keeps you on your feet, isn&#8217;t it? <strong>What&#8217;re your thoughts on where the industry is headed in 2009, and what role branding has to play?</strong></span></p>
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Similar Posts:<ul><li><a href="http://simpliflying.com/2009/lippincott-senior-partners-on-airline-branding/" rel="bookmark" title="April 15, 2009">Lippincott Senior Partners, on airline branding</a></li>

<li><a href="http://simpliflying.com/2008/jet-airways%e2%80%99-vp-of-sales-marketing-shares-what-it-takes-to-build-a-strong-airline-brand-in-the-us/" rel="bookmark" title="November 19, 2008">Jet Airways’ VP of Sales &#038; Marketing shares what it takes to build a strong airline brand in the US</a></li>

<li><a href="http://simpliflying.com/2009/airline-brands-need-to-emerge-from-the-jurassic-era-joe-crump/" rel="bookmark" title="January 21, 2009">Airline brands need to emerge from the &#8220;jurassic era&#8221; &#8211; Joe Crump</a></li>

<li><a href="http://simpliflying.com/2008/can-jet-airways-survive-the-recession-and-what-does-the-kingfisher-alliance-mean/" rel="bookmark" title="November 21, 2008">Can Jet Airways survive the recession (and what does the Kingfisher alliance mean)?</a></li>

<li><a href="http://simpliflying.com/2010/the-essence-of-simpliflying-aviation-branding-travel-airlines-and-social-media-plus-whats-new-in-2010/" rel="bookmark" title="January 4, 2010">The essence of SimpliFlying: aviation, branding, travel, airlines and social media (Plus: What&#8217;s new in 2010)</a></li>
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