Consulting / MasterClasses / Speaking / Partners / Products

Simpliflying is changing the way airlines do business. We help airlines engage customers better and boost profitability. With over 25 airlines and airports, across 5 continents, we know what works.

case studies

Consulting

image desc

Our strategy consulting expertise lies in helping our clients develop strategies that are keenly attuned to the new dynamics of engaging today’s Connected Traveler profitably. We’ve helped our clients develop innovative ways – including a couple of World’s Firsts – to drive business objectives.

learn more

MasterClasses

image desc

SimpliFlying MasterClasses are training modules tailored to your needs. Whether you’re a beginner or an advanced practitioner looking to drive specific business goals, we offer hands-on, case-study intensive courses that your airline or airport will find indispensable.

learn more

Speaking

Our consultants are globally sought-after for delivering keynotes and appearing on panels that help the aviation industry understand and embrace the new dynamics fueling an evolutionary genre of marketing, service, and influence.

learn more

Partners

From scalable social customer service solutions, to advanced analytics software that helps you monitor your social presence while benchmarking yourself against competition, we partner with the best in the industry.

learn more

Products

Apart from partnering with great solution-providers, SimpliFlying offers its proprietary ROI Dashboards for airlines to measure the success of their social campaigns as well as Benchmarking Reports in partnership with airlinetrends.com.

learn more

Testimonials

Our Clients

Up

[Interview] Finnair to take Social to the Next Level with their in-flight Experience

[Interview] Finnair to take Social to the Next Level with their in-flight Experience

Finnair had a hugely successful Quality Hunters program that ran for two seasons. What’s the next big thing? Finnair, despite being a relatively small national airline as compared to the likes of its Oneworld partners Qantas and Malaysia Airlines, is big online, especially among travelers. Its award-winning marketing initiative, Quality Hunters, was hugely successful, And …. continue reading →

[Interview] How Finnair and Helsinki Airport brought social media to life through Quality Hunters

Let’s face it. Those of us who travel frequently have seen our own share of bad, good and great ideas when passing through airports and flying on various airlines. More often than not, we share those ideas and insights with our friends and families, both online and offline. So, what happens when an organization takes …. continue reading →

SimpliDream – Top 10 Airline Initiatives that Inspire Travel

Let’s face it, the life of an Airline isn’t easy. And it’s not just fuel prices, it’s the product. Many airlines spend a lot of time and energy in making sure that their “in-flight” product is the best and they are probably making a good investment however, no matter how good the product is, the …. continue reading →

Vote for the SimpliFlying Hero of February 2011 – Finnair vs Delta Air Lines vs Malaysia Airlines

Update: Voting is now closed. Mohd Hisham Saleh of Malaysia Airlines is the resounding winner with 44% of the total votes received! Look out for a profile of his work with MAS very soon! Meanwhile, heartiest congratulations to him: Well done! —- It’s been a truly exciting start to the year! Our revamped SimpliFlying Heroes …. continue reading →

Surprise Dance on Finnair Flight to celebrate India's Republic Day – it's better than a flashmob!

Finnair has been in the news over the last few months. First, they rebranded to a new, clean livery. Then they launched the Singapore route by having an Angry Birds competition on-board, which went crazy-viral. And now, the airline that prides itself in providing the shortest flying times between India and North America has gone …. continue reading →

"Crowdbranding": The Top 10 Crowdsourcing initiatives by Airlines

Yes, I said it: branding! The benefits of crowdsourcing, and its effectiveness for problem solving, are well-known. The power of the social web is being harnessed by airlines more than ever (in fact, a cargo-carrier has recently got into the game as well). Crowdsourcing initiatives are now being used not  just to engage customers but …. continue reading →

Angry Birds to fly Finnair from Helsinki to Singapore – innovative route launch marketing!

Imagine flight attendants using a sling-shot to get your snacks to you. And a plane-full of Angry Birds pros who are not just passionate about the game, but really good at it too – so good that they will play it for 15 hours, non-stop!  That’s exactly what you are going to get on Finnair’s …. continue reading →

© 2012 SimpliFlying – Singapore | New York | Vancouver. All Rights Reserved.

󰁓
󰀁