Simpliflying Hero, May 2010: Aurelie Valtat from Eurocontrol

Aurelie Valtat is announced as June’s Simpliflying Hero.

How airlines used social media innovatively to battle the ashcloud crisis [from Mashable]

Note: This article and slideshow, created by me, was first published on Hundreds of thousands of travelers scrambled to find alternative modes of transportation, last minute hotel bookings and even home-stays when the Icelandic volcano disrupted air travel around Europe over the last seven days. The official figure for airlines’ losses stands at $1.7

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