Yes, you read that correctly. I did not write Web 2.0. Of course, that’s not because it’s not relevant – it’s terribly relevant – but because this newer term encompasses Web 2.0 and then some. So what exactly do I mean by Mobile 2.0 and why is it important? Cutting to the chase, here are some things we all know: first, ordinary feature phones are dying a fast death and smartphone shipments are rising as iOS and Android become increasingly popular with others, such as Windows Phone 7, hot in pursuit. Second, people are increasingly using their phones to do tasks they earlier used their laptops or desktops for: hotel search, ticket bookings, banking, emails, etc. Third, smartphones are creating an all new category of the always connected traveler – a web-savvy, social-networking geek who isn’t afraid to declare to his virtual networks what he’s thinking or doing.
The future is mobile
Given the rapidly changing interactional/behavioural habits of the traveler, it has become important for airlines to target them where they can be found. Close your eyes and think for a moment about what the word mobile phone means to you: I’m quite certain that most of the readers here …
Yesterday, Mary Kirby of the RunwayGirl fame told me on Twitter that our previous discussions on iPad being used as an in-flight entertainment system are being realized rather soon. Around the same time, I received a guest post about the future of personal wireless IFEs in airplanes. And couldn’t help post it here immediately.
This guest post is written by Toms Purgailis, who is a student from Riga, Latvia interested in all modes of transport and synergies between transport and land use. He runs blog www.rigmobility.blogspot.com about transport and planning issues in the Baltic states.
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This post is inspired by Shashank’s Can the Apple iPad revolutionize the way airlines do business? and aims to take a step further. I want to share my ideas how to benefit from passenger’s devices and their content, save weight and cash.
A big part of travelers bring their laptops and smart-phones with them on-board for ground activities but use airline’s provided in-flight entertainment system (IFE) to kill the time during flight. No-brainer that such a system is not the most effective as hundreds of gadgets just lay somewhere in bags during the flight.
A simple (and very effective) solution would be to …
This wasn’t just the Easter weekend, it was also the weekend when the iPad hit the stores. Before I could get over the initial frenzy, I saw an article on Mashable that talked about a university buying iPads for all its incoming freshmen! That bold idea got me thinking…does the iPad have the potential of chancing the way airlines do business too?
In fact, there’s been ample debate already, with the queen of in-flight entertainment (IFE), Mary Kirby, concluding that it’s a fad, even as the CIO of JetStar, Stephen Tame was quoted as saying that the iPad “may lead in the future the end of airline in-flight entertainment systems”.
Why does the iPad matter for airlines?
It matters because no longer are mobile devices limited to small screens only centimeters wide, with the iPad. Combine that with the advent of in-flight wifi and we’re talking business.
I’m not talking about every passenger carrying on-board an iPad. That’s probably not possible. At least not very soon, and not across nations. What I’m suggesting is that it might be a good idea for airlines that do not have …
