Currently browsing Seattle

by Shashank Nigam | September 7th, 2011
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Are you an aviation geek who will be in the Seattle area this weekend? Then join me and the SimpliFlying team, David Parker Brown from AirlineReporter.com, the kind folks at e Future of Flight and LOTS of AvGeeeks who would be in town for the Airline Interiors Expo and APEX 2011, for a happening tweetup! It’s at 2pm, on 9/11/2011 (this Sunday) and attendance is FREE!

Just think of all the drinks flowing in a sea of avgeek conversation! It’ll be one seriously amazing time – all the time!  The best part of all? The super hot airline flying out of Seattle, Virgin America, is giving away free Round Trip tickets to one of the attendees, in addition to other goodies like t-shirts and sunglasses. How hot is that?

Hope to see you in Seattle! Use the Twitter Hashtag #SEAvgeek to spread the word! :)

 

by Shashank Nigam | December 24th, 2008
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At Sea-Tac airport in Seattle yesterday, many slept on the floor or in chairs, while other bleary-eyed passengers again stood in lines that snaked around the terminal, some counting their delays by days rather than hours. All this, caused by some of the worst snow-storms during the peak travel period in the Northwestern US.

To rub salt to the wounds, “Horizon and Alaska Air left customers fuming because they were unable to get through to Alaska or Horizon reservations agents on the phone or on the Web site to rebook travel”, the Seattle Times reported. Under normal circumstances, these services would have worked fine. Unfortunately, Alaska wasn’t the only airline badly affected by the mess, but also others like United Airlines. Though I haven’t heard too many good things about United, Alaska Air has certainly impressed in the past when it came to caring for their passengers. But things like these still happened. So, what can the airlines do to capitalize on externalities like these to actually build their brand further?

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