Image by Getty Images via Daylife Now, even celebrity gossip blog Perezhilton is worried about the state of the airline industry. Constantly ranked among the top 20 blogs on the internet by [...]
I had the unique privilege to be invited to the Kingdom of Saudi Arabia, in the heart of the Middle East, to deliver a SimpliFlying MasterClass on Customer Service in the connected [...]
The recent spate of airline mergers – or merger talks – begs the question: Is it better for the industry if two airlines merge or one of them goes bankrupt. Verdict: It’s better [...]
On June 10, a Sudan Airways flight caught fire on the runway at Khartoum airport, which resulted in the runway being closed due to the damage. Such incidences can wreak havoc for airport [...]
Flying on United Airlines for the first time, from Boston to Chicago, there wasn’t a lot to look forward to in terms of the brand experience. I had not heard great things about [...]
With all-business falling from the sky like flies, the discussion today explores whether all-business class travel on full-service airlines has any future.