I had the unique privilege to be invited to the Kingdom of Saudi Arabia, in the heart of the Middle East, to deliver a SimpliFlying MasterClass on Customer Service in the connected traveller age. Organised by FlyIT, the MasterClass was attended by almost twenty senior managers and executives from Saudia, held at the Hilton Jeddah.
Below, I share my presentations from the MasterClass. If there are any questions, I may be reached at shashank[at]simpliflying.com