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Loyalty

 Sustaining Loyalty in a COVID World: How airlines can entice and reward customers, when fewer are taking flights
By Elizabeth Roscoe
June 15, 2020

Sustaining Loyalty in a COVID World: How airlines can entice and reward customers, when fewer are taking flights

The aviation industry has been hit harder than nearly any other industry during the ongoing COVID-19 global pandemic and was recently declared by IATA to be having its worst financial year ever. [...]

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 Inspiration for 2015: The Best Airline Marketing Campaigns from last year
By Shubhodeep Pal
January 8, 2015

Inspiration for 2015: The Best Airline Marketing Campaigns from last year

Editor’s Note: This article was originally published by our friends at airlinetrends.com. Read the original article here. In order to connect and engage with ever more experienced, [...]

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 What is the Future of Airline Loyalty in the Age of the Connected Traveller? Five questions to wake airlines up
By Shubhodeep Pal
October 30, 2014

What is the Future of Airline Loyalty in the Age of the Connected Traveller? Five questions to wake airlines up

Something’s gotta give. [push h=”14″] I write this, not only as a consultant on digital communication and social marketing, but also as one of the millions of passengers who fly [...]

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 [Presentation] Driving Results from the Connected “Foodie” Traveller — FAB Awards 2013
By Shubhodeep Pal
October 8, 2013

[Presentation] Driving Results from the Connected “Foodie” Traveller — FAB Awards 2013

Last week, SimpliFlying was invited by The Moodie Report to present at the third annual Airport Food & Beverage (FAB) Awards and Conference held at Atlantis The Palm, Dubai. On behalf of [...]

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 JetBlue’s TrueBlue Badges Reveal the Increasing Relevance of Airline Social Loyalty Programs
By Marco Serusi
August 16, 2013

JetBlue’s TrueBlue Badges Reveal the Increasing Relevance of Airline Social Loyalty Programs

A Festering Problem Loyalty programs are a key element of airlines’ marketing strategies, especially for the promotion of their premium services. However, they have inherent [...]

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 [Whitepaper] Airline Loyalty in the Age of the Connected Traveller — Supercharged by Facebook Custom Audiences
By Shubhodeep Pal
July 15, 2013

[Whitepaper] Airline Loyalty in the Age of the Connected Traveller — Supercharged by Facebook Custom Audiences

Consider a hypothetical airline marketer called Emma. [push h=”14″] She is frustrated. As a star airline marketer – keenly tuned into the latest social technologies and trends – she [...]

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 The New Wave (Featured in Low Cost & Regional Airline Business)
By Li Guen
March 22, 2013

The New Wave (Featured in Low Cost & Regional Airline Business)

Editor’s Note: This article is featured in Low Cost & Regional Airline Business (April 2013 Issue), contributed by Shubhodeep Pal, Senior Innovation Officer at SimpliFlying. To download a [...]

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 [SimpliClient] BalticMiles wins Global Innovation in Technology Award at Loyalty 2013
By Li Guen
February 27, 2013

[SimpliClient] BalticMiles wins Global Innovation in Technology Award at Loyalty 2013

Last night, BalticMiles, the multi-partner loyalty program associated with airBaltic, and a SimpliFlying Client, was awarded the Global Innovation in Technology Award at Loyalty 2013 for its [...]

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 30 Essential Resources for Airlines and Airports to Effectively Engage the Connected Traveler and Drive Results in 2013
By Shubhodeep Pal
January 11, 2013

30 Essential Resources for Airlines and Airports to Effectively Engage the Connected Traveler and Drive Results in 2013

As we enter 2013, the expectations from airlines and airports to live up to the new realities of an increasingly connected world are ever more. Passengers are more vocal and connected to their [...]

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 A New Era in Airline Loyalty (Featured in Loyalty360)
By Li Guen
December 10, 2012

A New Era in Airline Loyalty (Featured in Loyalty360)

Editor’s Note: This article was featured in Loyalty Management Magazine by Loyalty360 (July- September Issue), contributed by Shubhodeep Pal, Senior Innovation Officer at SimpliFlying. For [...]

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