Airline Social Media Outlook Report 2018

Based on an extensive survey covering 117 executives from 83 airlines around the world, this outlook report reveals how airlines are tackling social media with respect to team structures, staffing, regional strategies, and budgeting.

Insights from 83 Airlines

Conducted since 2010, SimpliFlying Airlines Social Media Outlook Report has been providing insight into airlines’ use of social media to achieve business goals.

This year’s survey received responses from 117 executives representing 83 airlines across six regions including APAC, Middle East, Europe, North America, South America and Africa.




To help airline executives plan their social media strategy and activities better for the coming year, we have developed an infographic of Airline Social Media Outlook 2018 to capture a few of our key survey findings.

Click here to download our infographic.

For enquiries regarding Airline Social Media Outlook 2018, please contact Baiba Dreimane at

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