Airline Social Media Outlook Report 2019

Based on an extensive survey covering marketing and communication executives from 52 airlines around the world, this outlook report reveals how airlines are tackling social media with respect to team structures, staffing, regional strategies, and budgeting.

Insights from 52 Airlines

Conducted since 2010, SimpliFlying Airlines Social Media Outlook Report has been providing insight into airlines’ use of social media to achieve business goals.

In the 2019 report, professionals from 52 airlines from six continents participated in our survey. Over 40% of the participants were senior executives, indicating that the responses have strong intent. 

Airline Social Media Outlook Report 2019

Airline Social Media Outlook Report 2019


To help airline executives plan their social media strategy and activities better for the coming year, we have developed an infographic of Airline Social Media Outlook 2019 to capture a few of our key survey findings.

For further enquiries regarding Airline Social Media Outlook 2019, please contact Baiba Dreimane at

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