Best practices for airlines to restore brand confidence through COVID-19

Tue, Apr 21, 2020 4:00 PM – 5:00 PM CEST

With more restrictions being placed on travel to contain the COVID-19 outbreak, learn how airline brands can minimize the eroding effect on their brands. 


In this webinar you will learn:

  • Why COVID-19 is different from most crises airlines have dealt with previously
  • How top airlines have been responding to the crisis
  • How to avoid mistakes that can erode brand trust
  • Leadership in times of crisis
  • How to create a culture of crisis readiness for the future

Register now!

“Most airline social customer service staff can help cancel or reschedule flights, or answer any questions about waivers.”

Shashank Nigam, CEO of SimpliFlying, as cited in the New York Times’ article “Travel and the Coronavirus: Answers to Your Top Questions (March 12, 2020)

Invite your colleagues:

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