Shubhodeep Pal

Chief Operating Officer, SimpliFlying

Now that sustainability is a popular buzzword, it’s time to replace marketing and PR cynicism with real action and a plan for concrete progress to a net-zero future.

Announcements

Airline Marketing Manifesto 2020 Developed at the World’s First Airline Marketing Innovation Lab

October 21, 2015

by Shubhodeep Pal

Engagement

Why the Airline Safety Video Can be a Great Marketing Tool — and How your Airline Can Get Started

September 08, 2015

by Shubhodeep Pal

Engagement

How to Make Apology Marketing Work for Your Airline

August 07, 2015

by Shubhodeep Pal

Engagement

[Presentation] 5 Ways HR Can Lead Airline Brands into the Age of the Connected Traveller

June 29, 2015

by Shubhodeep Pal

Customer Service

What Airlines Need to Know About Facebook’s Vision for Social Customer Service

June 16, 2015

by Shubhodeep Pal

Customer Service

RIP Twitter. Facebook is the Future of Social Customer Service.

June 15, 2015

by Shubhodeep Pal

Engagement

Behind the Airline Safety Video that’s Making Waves: Air New Zealand Safety Safari

May 27, 2015

by Shubhodeep Pal

Crisis Mgmt

Lessons in Disruption Management from the #LionAirDelay Incident

March 02, 2015

by Shubhodeep Pal

Airports

Will Beacons Disrupt the Airport Experience and usher in Real-Time Marketing?

February 22, 2015

by Shubhodeep Pal

Customer Service

Air India and the Art of Losing Customers

February 17, 2015

by Shubhodeep Pal

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Shubhodeep Pal

Chief Operating Officer, SimpliFlying

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