Airports
The Road Ahead for Airports and Social Media in 2013: real-time customer service, non-aeronautical revenues keys to success
December 11, 2012
by Shashank Nigam
Engagement
Thai Airways surprises travelers on Loy Krathong with lotuses, inspired by KLM Surprises
December 05, 2012
[Presentation] How travel marketing is changing in Asia with the rise of social and mobile #smasia
November 20, 2012
[Interview] How Japan Airlines revived its brand by launching 10 mobile apps and engaging heavily in social media
November 06, 2012
Air New Zealand’s Hobbit safety video, “An Unexpected Briefing” goes viral in a matter of hours! #airnzhobbit
November 01, 2012
Brand eXecution
[Interview] Gary Wicks shares how Boeing Commercial Airplanes takes the social media bull by its horns
October 22, 2012
Becoming a World Class airline brand – what Emirates can learn from Singapore Airlines (and how I missed my first flight)
October 12, 2012
Presentations
[Presentation] The Road Ahead for Airlines on Social Media – driving results
October 08, 2012
How Airports are engaging the connected traveler – stats and strategies #WorldRoutes
October 01, 2012
Brand Journeys
[Test Drive] Wi-fi and LiveTV onboard Turkish Airlines Business Class from Istanbul to Los Angeles
September 12, 2012
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