Shashank Nigam

Five airlines (and an airport) that surprised passengers this Christmas with Wow campaigns

Top 11 marketing and social media innovations by airlines in 2011

Happy Holidays from SimpliFlying – thank you for making 2011 our best year till date!

[Video] The best holiday greetings from airlines this season

Engaging the captive customer – Airlines and airports sitting on a gold mine of engagement opportunities

Toronto Pearson Airport sings you a Christmas carol if someone tweets you’re flying out – and they sang one for me

Airports in social media – driving results and the road ahead. Presentation from ACI Airport Exchange, Abu Dhabi

Indigo Airlines goes international chic with latest brand campaign – the model of a modern global airline

What to do if you are stranded on Thanksgiving?