Shashank Nigam

Why a country that doesn’t have a national airline should never start one (especially those in Africa)

Airbus ATS – driving engagement from social media and lessons learnt from mistakes

[Video Tour] Bombardier CSeries cabin and cockpit setting new standards at Dubai Air Show #avgeek #dxb11

The buzz from #socialindia about our presentation on how airlines drive results from social media

Airlines rush to get brand pages on Google+, but why? 7 questions to ask before you join a new social media platform

What if you’re stranded and Twitter doesn’t work? 10 things you can do to your travel plans back on track

Five Steps to Succeeding as an Airline Customer Service Social Media team

Five Steps to Succeeding as an Airline Customer Service Social Media team

Will the Scoot brand fly? Singapore Airlines’ low cost long haul airline raising eyebrows