Shashank Nigam, Author at SimpliFlying - Making Airlines Remarkable

Engagement

How SpiceJet launched Bombardier Q400 in India through social media and achieved 88% load factor

October 28, 2011

by Shashank Nigam

Presentations

Engaging the connected traveler – Presentation from Aviation Outlook Summit, Singapore

October 22, 2011

by Shashank Nigam

Engagement

The evolving traveler lifecycle, and how airlines are engaging customers through the journey #smtravel11

October 19, 2011

by Shashank Nigam

Top 10

Best airlines, airports and hotels in social media – SimpliFlying Awards Live from Amsterdam

October 10, 2011

by Shashank Nigam

Infographics

[Infographic] The future of loyalty programs will be powered by social media

September 28, 2011

by Shashank Nigam

Customer Service

Results oriented social media strategy for airlines and airports – keynote from Navitaire Customer Summit

September 23, 2011

by Shashank Nigam

Announcements

Announcing the judges for SimpliFlying Awards for Excellence in Social Media

September 20, 2011

by Shashank Nigam

SimpliFlying Heroes

The Best Airlines, Airports and Hotels in social media – finalists for SimpliFlying Awards for Excellence in Social Media

September 17, 2011

by Shashank Nigam

Customer Service

Airlines in social media – the road ahead. Keynote presentation from #APEX2011

September 14, 2011

by Shashank Nigam

Engagement

Welcome to Branding 2.0, Singapore Airlines. Now what? Twelve tips to do social media right

September 08, 2011

by Shashank Nigam

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