Shashank Nigam

Behind the scenes: How Brussels Airlines rose to the task and SWISS helped after Brussels attacks

The Best Airline April Fools’ Day Pranks 2016

TripAdvisor airline reviews will probably change airline marketing forever

When we look ahead, we look to you. Happy Holidays!

For Singapore Airlines, No Detail Is Too Small – the story behind the remarkable video

Inside the Air New Zealand Guerrilla Marketing brain – How Qantas CEO Alan Joyce became an Air Points member

Vueling names planes after local heroes from around the world #storiesthatdeserveaplane

British Airways’ Sachin Tendulkar Twitter gaffe surfaces larger social customer service issues

Emirates marketing on steroids: Jetman flying in tandem with an A380, a safety demo in a soccer match, Jennifer Aniston and more