Customer Service
What can airlines learn from Uber – Presentation from #WLCAC
September 17, 2015
by Shashank Nigam
Engagement
SimpliFlying Launches the World’s first Airline Marketing Innovation Lab — Las Vegas, Oct 20
September 14, 2015
Crisis Mgmt
British Airways flight catches fire in Las Vegas, and on social media
September 09, 2015
Cathay Pacific flight 884: Anatomy of an airline diversion in the age of the connected traveller
July 31, 2015
Commentary
It’s the inside of the airline brand that matters – Lessons from Stealth Starbucks
July 30, 2015
Case Studies
How Paris Air Show Re-Energised B2B Aviation Marketing
July 21, 2015
Airline disruptions: Is your communication plan future-proof? Presentation from #DCWDubai
May 26, 2015
Announcements
SimpliFlying completes five years — how fantasy took flight
March 09, 2015
Brand X-Factor
WestJet Valentine’s Day proposals surprise and delight #WestJetLove
February 10, 2015
TransAsia Crash – Crisis Communications in the Age of Social Media #GE235
February 04, 2015
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