Brand X-Factor
Is KLM the most helpful airline in the world? Re-thinking airline customer service #happytohelp
October 19, 2014
by Shashank Nigam
Commentary
The biggest key to success in airline marketing? Vision. And the guts to pursue it.
August 28, 2014
Brand eXecution
Should social media dictate HR policies? Lessons from Air Canada and American Airlines
April 22, 2014
The power of instant gratification, and why it’s still important in airline branding
April 03, 2014
Thai Airways logo cover-up after Flight TG 679 runway accident in Bangkok — pointless in the Instagram age
September 10, 2013
Three ways airline marketing changed forever after a man spent $1000 on a promoted tweet when British Airways lost his bag
September 04, 2013
Tiger Airways rebrands to Tigerair, to be more warm and genuine. Hope the warmth goes beyond a new logo
July 03, 2013
Case Studies
Airbus A350 First Flight on social media – an analysis of #A350FirstFlight
June 14, 2013
by SimpliFlying
Facebook CAN help sell planes! How a creative Airbus sales team brings the realities of the connected traveler to life
March 25, 2013
Becoming a World Class airline brand – what Emirates can learn from Singapore Airlines (and how I missed my first flight)
October 12, 2012
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