Crisis Mgmt

Crisis Management Insights from SimpliFlying Lab 2016

Are press releases still relevant in an airline crisis?

Behind the scenes: How Brussels Airlines rose to the task and SWISS helped after Brussels attacks

Crisis communications lessons from Brussels attacks – what can airlines learn?

British Airways flight catches fire in Las Vegas, and on social media

[Case Study] Contingency Management in the Age of the Connected Traveller — EasyJet and the Engine Repaired with Duct Tape

Cathay Pacific flight 884: Anatomy of an airline diversion in the age of the connected traveller

Airline Disruption Management in the Age of Hackers and Connected Travellers

Airline disruptions: Is your communication plan future-proof? Presentation from #DCWDubai