Customer Service Archives - Page 13 of 16 - SimpliFlying

Airports

Passenger Experience, Satisfaction & Concessions @ PTExpo11

April 25, 2011

by SimpliFlying

Airports

How Singapore Changi Airport has created the most lovable airport brand in the world

April 19, 2011

by SimpliFlying

Customer Service

AirAsia takes customer service to social media with AskAirAsia

April 16, 2011

by Shashank Nigam

Customer Service

Eezeer and SimpliFlying launch airline monthly twitter report – Delta leads Twitter use, and customer service is in!

April 11, 2011

by Shashank Nigam

Customer Service

Social CRM for Airlines – Managing the Cult and driving true value (Plus: upcoming webinar)

March 25, 2011

by Shubhodeep Pal

Case Studies

The Top 10 Twitter Initiatives by Airlines

March 22, 2011

by Shubhodeep Pal

Customer Service

Delta Assist brings airline customer service to Facebook

March 14, 2011

by Shashank Nigam

Customer Service

American Airlines – do you know TimF10? Re-thinking social media engagement for frequent fliers

March 07, 2011

by Shashank Nigam

Customer Service

[INFOGRAPHIC] How Airlines Use Twitter – customer engagement done right, or gone wrong?

February 22, 2011

by Shashank Nigam

Brand eXecution

How airlines can drive and measure ROI from social media (Plus: Free passes for webinar)

February 10, 2011

by Shubhodeep Pal

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