Customer Service

Cebu Pacific creates a safety demonstration to rival the rapping flight attendant at Southwest!

SimpliFlying Awards for Social Media Excellence for Airlines – Winners, photos and finalist presentations

Social Media for Airlines Conference – Live coverage from London #SMairlines

Thirty questions airline brands and airports must answer to build a strong social media strategy

Do you run Corp. Comms for an airline or an airport? Time to get your head out of the sand

SimpliFlying-Airline Business Awards for Social Media Excellence for Airlines – Vote now!

American Airlines rocks on Twitter during the AA24 security threat, while passengers tweet from the plane

Learning from the best airlines on social media: SimpliFlying launches six airline case studies

[Infographic] Five steps to successful crisis management for airlines, in the age of social media