Customer Service Archives - Page 3 of 16 - SimpliFlying

Brand Xperience

Airline Disruption Management in the Age of Hackers and Connected Travellers

June 25, 2015

by SimpliFlying

Customer Service

What Airlines Need to Know About Facebook’s Vision for Social Customer Service

June 16, 2015

by Shubhodeep Pal

Customer Service

RIP Twitter. Facebook is the Future of Social Customer Service.

June 15, 2015

by Shubhodeep Pal

Crisis Mgmt

Airline disruptions: Is your communication plan future-proof? Presentation from #DCWDubai

May 26, 2015

by Shashank Nigam

Airports

The Future of the Connected Passenger Experience — Highlights from #AIX2015, Hamburg

April 20, 2015

by SimpliFlying

Customer Service

Air India and the Art of Losing Customers

February 17, 2015

by Shubhodeep Pal

Ancillary Revenues

Can in-flight Wi-Fi be a win-win for Airlines and Passengers?

January 30, 2015

by SimpliFlying

Customer Service

Inspiration for 2015: The Best Airline Marketing Campaigns from last year

January 08, 2015

by Shubhodeep Pal

Crisis Mgmt

Best of SimpliFlying 2014: Top 25 Airline Marketing and Branding Resources

December 29, 2014

by Shubhodeep Pal

Crisis Mgmt

Airlines to hold on tight to social media this Christmas, hopefully with good crisis communications plan in place

December 17, 2014

by SimpliFlying

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