Engagement

How airlines and airports can use Pinterest to create brand associations through visual cues

Episode 3 of SimpliFlying Podcasts: Industry news roundup and exclusive interview with KLM’s VP for eCommerce

An analysis of how KLM is winning the social media battle among European Airlines

For energising Malaysia Airlines’ social media efforts with MHBuddy, Mohd Hisham Saleh is the SimpliFlying Hero of February 2012

Two tales of Customer Experience – AirAsia X versus Kingfisher Airlines

KLM reaffirms its social media leadership with its innovative Stewardess Yourself app

Driving loyalty for low cost airlines – presentation from Low Cost Airlines World Asia Pacific

Driving revenues and engaging customers in-flight – presentation from Airline Retail Conference #arc2012

KLM Meet and Seat – social seating for airlines: Live and Exclusive from Amsterdam #meetseat