Airports
SimpliTrends: Virtual Shopping emerges as one of the most exciting innovations in Airport Marketing
August 05, 2013
by Shubhodeep Pal
Crisis Mgmt
Customer Service 2.0: How KLM could have averted the escalation of a delicate situation with Filipino teenager Arjean
July 29, 2013
by SimpliFlying
Engagement
SimpliTrends: Airline Marketing focusing on Producing increasingly Innovative Experiential Campaigns
July 22, 2013
SimpliTrends: Why Brand Advocates are increasingly important for effective Airport Marketing
July 17, 2013
Case Studies
A Statistical Analysis of How Airlines in South East Asia Perform on Social Media
July 16, 2013
[Whitepaper] Airline Loyalty in the Age of the Connected Traveller — Supercharged by Facebook Custom Audiences
July 14, 2013
EXCLUSIVE: An Analysis of How Airlines are Engaging Travellers on Instagram — Part 2
July 11, 2013
EXCLUSIVE: An Analysis of how Airlines are Performing on Instagram — Part 1
July 08, 2013
Customer Service
[Presentation] Supercharging Aviation Marketing in The Age of the Connected Traveller (with a special focus on the Middle East)
June 26, 2013
Ancillary Revenues
Airline Booking goes social, again — Iberia introduces social seating, Qatar allows check-in sharing
June 24, 2013
by Shashank Nigam
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