Customer Service
[Videographic] Airlines and the Connected Traveler: SimpliFlying Social Media Outlook for 2013
January 08, 2013
by Shubhodeep Pal
Expertise
SimpliFlying in The News – December 2012
December 27, 2012
by SimpliFlying
Airports
Nine marketing tips for airlines and airports planning to surprise and wow travelers this holiday season
December 20, 2012
by Shashank Nigam
Engagement
KLM’s Happy Holidays flight brings back happy memories of KLM Surprise and ushers in Christmas cheer
December 13, 2012
The Road Ahead for Airports and Social Media in 2013: real-time customer service, non-aeronautical revenues keys to success
December 11, 2012
SimpliFlying in The News – November 2012
November 30, 2012
[Case Study] Social Crowd-Sourcing for Airports
November 26, 2012
[Presentation] How travel marketing is changing in Asia with the rise of social and mobile #smasia
November 20, 2012
What your Audience on Social Media Expects and What You Should Be Doing to Retain their Attention
November 19, 2012
Redefining the journey – behind the scenes in the re-branding of Royal Brunei Airlines
November 12, 2012
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