Brand Xpectation
Redefining CRM – Cult Relationship Management is in, and how loyalty marketing can benefit – keynote presentation
September 21, 2010
by Shashank Nigam
Commentary
Learning from the best airlines on social media: SimpliFlying launches six airline case studies
July 26, 2010
Brand Xternalities
[Infographic] Five steps to successful crisis management for airlines, in the age of social media
May 17, 2010
Exclusive Interview: How Eurocontrol battled the ashcloud crisis through social media
April 30, 2010
How airlines used social media innovatively to battle the ashcloud crisis [from Mashable]
April 22, 2010
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