Presentations

Presentations

The buzz from #socialindia about our presentation on how airlines drive results from social media

November 12, 2011

by Shashank Nigam

Presentations

Engaging the connected traveler – Presentation from Aviation Outlook Summit, Singapore

October 22, 2011

by Shashank Nigam

Customer Service

Mobile 2.0 – The Top 10 Mobile Apps by Airlines

October 21, 2011

by Shubhodeep Pal

Engagement

The evolving traveler lifecycle, and how airlines are engaging customers through the journey #smtravel11

October 19, 2011

by Shashank Nigam

Infographics

[Presentation] Why the future of loyalty programs will be social-media based

September 30, 2011

by Shubhodeep Pal

Customer Service

Results oriented social media strategy for airlines and airports – keynote from Navitaire Customer Summit

September 23, 2011

by Shashank Nigam

Engagement

Top 10 Travel Distribution Initiatives by Airlines: Reinventing the booking cycle to drive revenue (from #eftamerica)

September 22, 2011

by Shubhodeep Pal

Customer Service

Best Airports in Social Media: Top 5 Airports nominated for the SimpliFlying Awards for Social Media Excellence 2011

September 16, 2011

by Shubhodeep Pal

Customer Service

Airlines in social media – the road ahead. Keynote presentation from #APEX2011

September 14, 2011

by Shashank Nigam

Crisis Mgmt

The Best Airlines Driving Customer Service & Crisis Management Through Social Media: Top 5 SimpliFlying Awards nominees

September 09, 2011

by Shubhodeep Pal

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