Announcements
The Top 10 Viral Videos by Airlines (plus bonus videos)
July 18, 2011
by Shubhodeep Pal
Customer Service
Airlines on Twitter in June 2011: Delta Airlines is the breakaway “listening and talking champion”
July 11, 2011
Infographics
[PRESENTATION] How Airlines Dedicate Resources to Social Media – delivered at #omtravel in Miami (June 2011)
June 15, 2011
Engagement
[Infographic] Airlines on Twitter – April 2011 data reveals the need to focus on Customer Service
May 10, 2011
by Shashank Nigam
Eezeer and SimpliFlying launch airline monthly twitter report – Delta leads Twitter use, and customer service is in!
April 11, 2011
Case Studies
The Top 10 Twitter Initiatives by Airlines
March 22, 2011
[INFOGRAPHIC] How Airlines Use Twitter – customer engagement done right, or gone wrong?
February 22, 2011
Presentations
Branding 2.0: Top 10 Facebook Contests by Airlines
February 19, 2011
Brand eXecution
How airlines can drive and measure ROI from social media (Plus: Free passes for webinar)
February 10, 2011
A Brand New SimpliFlying – from airline branding pioneers to leading customer engagement at airports and airlines
January 07, 2011
No, thanks