Ancillary Revenues
Mango Airlines CEO Nico Bezuidenhout attributes 50% growth in revenues to social media
August 16, 2012
by Shashank Nigam
Crisis Mgmt
MasterClass for Agencies – Understanding and delivering what matters
August 09, 2012
by SimpliFlying
Case Studies
Social Media at SAS Scandinavian – from ashcloud to integrated part of communications – insights from Christian Kamhaug
June 26, 2012
Customer Service
airBaltic introduces intelligent seating with SeatBuddy, powered by Satisfly – the cabin gets social
May 29, 2012
Engagement
[Presentation] Social Media ROI – here’s how airlines can measure it through dashboards
April 17, 2012
The Big Flight: How Malaysia Airlines is using social media to launch their new A380
April 09, 2012
Airports
Simplinnovative Air Service Development Marketing by Penticton Airport to get Westjet service
March 21, 2012
The Future is Social: Interview with KLM’s VP of eCommerce reveals how airline marketing is set for a complete overhaul
March 12, 2012
by Shubhodeep Pal
Brand eXecution
Two tales of Customer Experience – AirAsia X versus Kingfisher Airlines
March 01, 2012
Announcements
Top 50 case-studies of airlines and airports excelling in social media
February 28, 2012
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