Social media

#FollowFriday realization: It’s about real-world relationships, stupid! That’s what the social “we”b is about

5 insights on social media, which airlines must tap on – presentation from IATA Wings of Change at FIDAE

The day airlines’ Twitter accounts were hacked, and three steps to reverse the brand damage

Are location-based services a blessing for the airline brand?

Must-have elements for your airline’s or airport’s social media policy

5 Ways Airlines Can Drive Revenue with Social Media (Mashable.com)

Five Imperatives For Your Airline’s Social Media Policy

5 Ways to Incorporate Social Media Into the Flying Experience, and leverage on your “followers”