Blog MARKETING BLOG Loyalty Five (nearly) zero-cost solutions for low-cost carriers to reward loyal customers and drive loyalty December 12, 2011 by Shubhodeep Pal Customer Service Lufthansa Air Cargo Innovation Challenge harnesses the power of the social web for a greener planet, better add-on services December 08, 2011 by Shubhodeep Pal Airports Airports in social media – driving results and the road ahead. Presentation from ACI Airport Exchange, Abu Dhabi December 04, 2011 by Shashank Nigam Announcements Southwest Airlines, the Most Remarkably Kind Flight Attendant and the Art of Customer Service November 30, 2011 by SimpliFlying Infographics [Infographic] How travel brands are using social media to achieve ROI November 29, 2011 by Shubhodeep Pal Loyalty Three easy ways for low-cost carriers to track loyal customers November 28, 2011 by Shubhodeep Pal Customer Service Customer Service 2.0: Top 10 Airlines and Airports performing Customer Service through Social Media November 24, 2011 by SimpliFlying Engagement Indigo Airlines goes international chic with latest brand campaign – the model of a modern global airline November 23, 2011 by Shashank Nigam Crisis Mgmt What to do if you are stranded on Thanksgiving? November 23, 2011 by Shashank Nigam Crisis Mgmt How #QantasLuxury turned from a feel-good-contest to #epicfail – social media crises management case study November 22, 2011 by Shashank Nigam « First‹ Previous757677787980818283Next ›Last »Page 79 of 134