AirAsia

[Infographic] How airlines around the world are using Instagram and what should you be doing

Why Airlines (and Airports) must shift to Social Customer Service

Two tales of Customer Experience – AirAsia X versus Kingfisher Airlines

Can AirAsiaX make the low-cost long-haul model work with focus on Asia-Pacific? Interview with CEO Azran Osman-Rani

The Best Airlines in Social Media: the Top 7 nominees for the SimpliFlying Awards for Social Media Excellence 2011

The Best Airlines Driving Revenue Through Social Media – Introducing the Top 5 nominees for the 2nd SimpliFlying Awards for Social Media Excellence

Airlines on Twitter Monthly Report for July 2011 reveals that more airlines have Twitter accounts than loyalty programs

For getting AirAsia a million fans on Facebook and making it the leading social airline brand, Karen Chan is the SimpliFlying Hero for June 2011

Singapore Girl – you’re a cheap way to fly…or are you? Making the low cost Singapore Airlines brand work