crisis management

9 recommendations for airlines on how to best respond to Covid-19 crisis

Airline leaders need to empower their staff to battle the covid-19 crisis

What’s an airline social media command centre ?

Crisis Management Insights from SimpliFlying Lab 2016

Crisis communications lessons from Brussels attacks – what can airlines learn?

British Airways flight catches fire in Las Vegas, and on social media

Airline Disruption Management in the Age of Hackers and Connected Travellers

Responsibility on Social Media: 4 Ways Audiences can Make Crisis Communications Easier for Brands

The Evil Face of Social Media Marketing: 3 Lessons on How to Respond to Airline Crises for Content Managers