Engagement
Top 10 Travel Distribution Initiatives by Airlines: Reinventing the booking cycle to drive revenue (from #eftamerica)
September 22, 2011
by Shubhodeep Pal
Revenue
The Best Airlines Driving Revenue Through Social Media – Introducing the Top 5 nominees for the 2nd SimpliFlying Awards for Social Media Excellence
September 05, 2011
Crisis Mgmt
The SimpliFlying Social Media Cheatsheet for Airline Marketers
August 15, 2011
Cathay Pacific’s “Blending Borders” Campaign: Engaging Customers from Hong Kong to Chicago
August 09, 2011
by SimpliFlying
Estonian Air drives revenue from Facebook through a reverse auction, by simply posting on the wall
July 28, 2011
by Shashank Nigam
Airports
Top 10 Airports on Social Media – case studies of the airports best at driving engagement
May 19, 2011
Why Should I Friend you on Facebook or Twitter, United?
May 04, 2011
Customer Service
Top 10 Location-Based-Service Initiatives by Airlines (Foursquare, Gowalla, Loopt and more..)
April 25, 2011
AirAsia takes customer service to social media with AskAirAsia
April 16, 2011
Delta Assist brings airline customer service to Facebook
March 14, 2011
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