KLM Archives - Page 5 of 5 - SimpliFlying - Making Airlines Remarkable

Customer Service

Customer Service 2.0: Top 10 Airlines and Airports performing Customer Service through Social Media

November 24, 2011

by SimpliFlying

Customer Service

Mobile 2.0 – The Top 10 Mobile Apps by Airlines

October 21, 2011

by Shubhodeep Pal

Customer Service

The Best Airlines in Social Media: the Top 7 nominees for the SimpliFlying Awards for Social Media Excellence 2011

September 15, 2011

by Shubhodeep Pal

Engagement

KLM creates the highest dance party in the world, on first flight to Miami #fly2miami

March 21, 2011

by Shashank Nigam

Interviews

For leading KLM into social media, Lonneke Verbiezen is the SimpliFlying Hero for Feb 2011

March 11, 2011

by Shashank Nigam

Brand X-Factor

KLM Surprises and Spanair delights! Can surprises be used as a sustainable brand strategy for airlines?

January 17, 2011

by Shashank Nigam

Brand Xternalities

How airline brands can be shielded from TSA and airport security measures in the aftermath of Northwest flight 253 terrorist plot

December 28, 2009

by Shashank Nigam

Brand Xpression

Will online communities by airlines help their brands take-off?

November 17, 2008

by Shashank Nigam

Brand Xternalities

How does a pilot strike affect the Air France and KLM brands (and what can be done about it?)

November 14, 2008

by Shashank Nigam

Brand Xpectation

Is business-class travel going extinct? Part 2 of 2

June 11, 2008

by Shashank Nigam

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