Qantas Archives - SimpliFlying - Making Airlines Remarkable

Climate Change

Frequent Flyer Taxes vs. “Green” Loyalty Programmes – What is the Future of Sustainable Travel?

November 24, 2021

by SimpliFlying

Airline marketing pivots from planes to people in the age of coronavirus

April 16, 2020

by Shashank Nigam

Brand X-Factor

Inside the Air New Zealand Guerrilla Marketing brain – How Qantas CEO Alan Joyce became an Air Points member

November 27, 2015

by Shashank Nigam

Crisis Mgmt

Qantas A380 emergency landing in Perth: The realities of social media come to fore #QF2

December 07, 2014

by Shashank Nigam

Case Studies

[eBook] Crisis Management for Airports and Airlines, in the age of the Connected Traveler

February 25, 2013

by SimpliFlying

Features

[eBook] How Airlines Can Drive Loyalty on Social Media | FREE download

June 07, 2012

by Shubhodeep Pal

Announcements

Top 10 Crisis Management Case Studies: How Social Media Can Help Airlines Deal With Their Worst Nightmares

March 28, 2012

by SimpliFlying

Customer Service

Customer Service 2.0: Top 10 Airlines and Airports performing Customer Service through Social Media

November 24, 2011

by SimpliFlying

Crisis Mgmt

How #QantasLuxury turned from a feel-good-contest to #epicfail – social media crises management case study

November 22, 2011

by Shashank Nigam

Customer Service

Mobile 2.0 – The Top 10 Mobile Apps by Airlines

October 21, 2011

by Shubhodeep Pal

Sign up to be the first to know aboutour reports, updates, and more!