Surprises Archives - SimpliFlying - Making Airlines Remarkable

Commentary

The power of instant gratification, and why it’s still important in airline branding

April 03, 2014

by Shashank Nigam

Engagement

Toronto Pearson Airport sings you a Christmas carol if someone tweets you’re flying out – and they sang one for me

December 20, 2011

by Shashank Nigam

Airports

Next time you’re at an airport, don’t be surprised if you’re surprised!

September 02, 2011

by Shashank Nigam

Brand X-Factor

KLM Surprises and Spanair delights! Can surprises be used as a sustainable brand strategy for airlines?

January 17, 2011

by Shashank Nigam

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