TAP Portugal

Customer Service

Airline Valentine’s Day Initiatives: Five Unique Ways to Market Love

February 19, 2016

by Shubhodeep Pal

Customer Service

Airlines need to embrace real time customer service through social media – Case Study

June 24, 2014

by Shashank Nigam

Case Studies

Finalist Presentations for Best Airlines Driving Customer Service from Social Media at SimpliFlying Awards 2012

September 04, 2012

by SimpliFlying

Brand X-Factor

How can an airline create a viral video? Learn the power of surprise from TAP Portugal’s Christmas dance at Lisbon airport

December 29, 2009

by Shashank Nigam

Podcast

Marketing

Sustainability

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