Twitter

Must-have elements for your airline’s or airport’s social media policy

Chris Brogan tweets, JetBlue replies. Kevin Smith is upset. Southwest VP calls him. The common man speaks. The airline brand listens.

5 Ways Airlines Can Drive Revenue with Social Media (Mashable.com)

Five Imperatives For Your Airline’s Social Media Policy

5 Ways to Incorporate Social Media Into the Flying Experience, and leverage on your “followers”

How airline brands can be shielded from TSA and airport security measures in the aftermath of Northwest flight 253 terrorist plot

Five ways airlines can tame Twitter – Jesse Engle of CoTweet shares his expertise

How can legacy airlines, airports or hotels make an entry into social media? Start from within

Southwest Airlines’ success secrets on social media revealed by Paula Berg